Why UK Hotels Need Mobile Phone Signal Boosters

Mobile phone signal which is something taken for granted in this day and age. Never have hotels
relied so heavily on technology, connectivity and communication in general, and now hotel signal boosters. Therefore, a poor phone signal can in some cases be extremely frustrating. The reliance on phone signal hasn’t happened overnight, it’s only in the last 20 years in particular that we have seen their use skyrocketing. Mobile Phones started out in humble beginnings almost 40 years ago, originally designed to make calls on the go, we have seen their development over the course of the last few decades lead to 5 generations of data and voice communications and an advancement in the phones themselves to the smart phones we see today.

hotel signal

In the early days, very few people were able to avail of mobile phones, and those that could rarely enjoyed consistent coverage and ease of use, it couldn’t be further from the case today with almost the entire UK being covered by mobile phone network coverage. This however doesn’t help in-building problems which may arise from issues away from the networks themselves.

With the recent release of 5G technology, we see the fifth generation of mobile networks
being used. The changes have been monumental and the phones we use today are no
longer just simple call making devices, they are today seen as literal handheld computers.
Their capabilities continue to rise and with this so does the reliance on them. Many
companies would be unable to function without a consistently strong phone signal for their
employees to avail of. With each generation of technology being released we have seen an
increase in the speeds and efficiency they can achieve. Almost 90% of adults in developed
countries use a smartphone on a daily basis and this is another reason why the reliance on
such continues to rise.

When it comes to UK hotels, phone signal can be considered essential. With the rise in
popularity and use of mobile phones which we have already identified, never before has it
been more important for hotels to be able to provide full phone signal and excellent WiFi
facilities, to avoid being left behind by their competitors. As we have already ascertained,
signal is imperative to maintaining communication through these devices. With many hotel
guests being there for business or work related reasons, a good phone signal will be needed
for their needs to be met during their stay.

Another reason why some business related individuals rely on phone signal in their hotel
suites is because many WiFi connections aren’t suitable for transferring sensitive company
files. With hacking and other forms of malicious actions becoming more common many
business professionals choose to use the secure data the networks provide over WiFi.
Hotels also benefit majorly from conferences and company think-ins which are regularly held
in hotels up and down the country. For a hotel to be considered a top candidate for a
business’ conference to be held there, many companies ensure that the phone signal is
strong enough to continue their business operations from the hotel with minimal disruption. A
poor phone signal can cause many important calls to be missed and many important files to
be delayed. For a hotel to have a conference room which is booked out regularly, an
investment in connectivity can sometimes be the smart move.

The Solution – UK Mobile phone signal boosters for hotels

Since we have come to accept that a solution needs to be found to poor phone signal in
hotels for a smooth customer experience, let’s look at the options available:
It is common to see people gather outside the doors of large buildings like hotels and other
commercial buildings, simply to make a call. This is because large buildings in particular can
struggle to maintain a reasonable level of phone signal. This can be down to any number of
factors including the layout and the materials used in its construction. These materials can
directly affect your building’s ability to achieve phone signal and leave hotel guests unable to
use their phones. There are a number of ways to fix this problem however, and Sure Signal
are the people to help.

Sure Signal have installed OFCOM approved, license exempt mobile signal boosters to
many hotels and commercial buildings across the UK, click here to take a closer look at
some of our case studies and see for yourself the difference a Sure Signal solution has
made to some of the most badly affected buildings in the UK for phone signal.
Phone Signal isn’t always on the list of priorities for a hotel manager until they get
complaints. They may have the best service in the business, with friendly staff, good food,
clean rooms but a lack of phone signal can leave their customers disgruntled. Phone signal
quickly becomes a priority also should conferences and hotel revenue be influenced as a

Using a distributed antenna system, Sure Signal has provided some of the UK’s best hotels
with perfect connectivity and phone signal. An example of this is the recent installations at
the Doubletree by Hilton Westminster & The five star, exceptional Nomad hotel. Each
customer has different reasons for wanting the solution installed, but both had the same
reason for needing it, a lack of mobile signal. The Hilton in Westminster saw a large increase
in the amount of business related stays and reacted to the complaints about poor signal
quality the minute it became an issue. The Nomad hotel however, wanted to provide its
customers with the highest standard of service they could and therefore always aim to
improve in any way they can. The Nomad also installed a separate system for their staff to
use which ensures seamless communication between departments and a smoother worklife
for all employees.

A distributed antenna system works by using a tactically placed external antenna to pick up
the best available signal in the area. Signal is generally better in areas which are built up as
they have more access to base stations. Once a signal is received it is the cable to the
OFCOM compliant, license exempt mobile signal booster which in turn is then cabled to the
internal antennas to distribute the signal throughout the building. This in building solution is
the most commonly used hotel signal booster however there are other options should your
building not be suitable to this kind of system or should it need a hybrid DAS instead.
Sure Signal will send a surveyor to assess your hotel and they will then generate a report
with the best solution and course of action to the phone signal issues. If you would like to
discuss a hotel signal booster or if you would like to find out more details about anything
mentioned in the article above, please contact us today and one of our friendly staff will be
more than happy to provide you with the best advice and plans.


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